Good to know

This section contains a wealth of information that is good to know before, during and after your visit. Use the search field on the front page to run free-text searches.

In alphabetic order:


Caravans and trailers

You can park your caravan or trailer in the car park in front of the Ticket Office. For more detailed instructions, ask a member of the zoo staff on arrival.


Dogs

Dogs are welcome at GIVSKUD ZOO, provided that they are kept on a lead at all times. However, dogs are NOT allowed on the Safari Bus, in the lion enclosure or in those animal enclosures where visitors come into direct contact with the animals (e.g. the Barbary macaques and the lemurs). There is a dog-sitting service adjacent to the entrance to the lion enclosure.


Emergencies/Acute illness

In the event of acute illness or emergency, contact the zoo staff IMMEDIATELY. All our staff are in radio contact with a qualified paramedic. The zoo has emergency medical equipment, including a defibrillator. To raise the alarm, call (+45) 75 73 02 22 or (+45) 21 65 28 47.

If you call the emergency services directly, make sure that you also contact the zoo staff. We will guide the emergency services vehicle through the park so that you get help as quickly as possible.


Lost and found

Have you lost or forgotten something at GIVSKUD ZOO? Then send an email to the ticket office and state the following: date of visit, description of the lost/forgotten item, your postal address and a phone number.


Microwave oven

There are facilities for heating baby food and feeding bottles at the Ticket Office, ZoOasen and the Safari Grill.


Photos

You are welcome to photograph or video the animals in GIVSKUD ZOO for private use. Commercial use of photographic and video images from GIVSKUD ZOO is only permitted with prior permission in writing from the GIVSKUD ZOO marketing department.
It is not allowed to use drones at the park.


Smoking

Is a non-smoking attraction. However, limited smoking areas have been set up at car parks P1, P2 and P3.


RVs

You are welcome to drive your RV through the park.


Vehicle recovery service

If you have a problem with your vehicle, please contact the zoo staff. To call for help when you are on the Safari Tour or inside the lion enclosure, sound your horn – and stay inside the vehicle!


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