Good to know
This section contains a wealth of information that is good to know before, during and after your visit. Use the search field on the front page to run free-text searches.
In alphabetic order:
Babycare Center
If you have small children visiting GIVSKUD ZOO - ZOOTOPIA, you are welcome to use our Babycare Center. Here you can breastfeed or feed your child, cuddle and care for the child. The Babycare Center is located between the playground area and the trampoline area at P3.
Barbecue
At area P2, there is a gas grill set up in a covered barbecue hut, which can be used free of charge for bringing food. Please contact a zoom employee if the grill is not lit.
For safety reasons, it is not permitted to bring your own barbecue into the park.
Bike Friends
GIVSKUD ZOO -ZOOTOPIA is a part of Cykelvenner Vejle / Bike Friends, which is a network across the Vejle area. During the parks opening hours you can get help from a zoo worker to borrow bicycle pump and patchwork. We can help with bike maps. There is access to toilets and you can fill you water bottle or buy drinking water in the park. See other Bike Friends at www.visitvejle.dk. Please note that bicycles are not allowed inside the park.
Bikes on the car
You are welcome to ride in the park in your own car with bicycles on the roof of the car or on a rack on the back.
Caravans and trailers
It is not allowed to bring caravans and trailers in the park. You can park your caravan or trailer in the car park in front of the Ticket Office. For more detailed instructions, ask a member of the zoo staff on arrival.
Cars with fabric roof / convertibles
Cars with fabric roofs are not allowed to drive in the lion area, but are welcome in the rest of the park. Contact a zoo employee so that you can experience the lions in a different way.
Damage to cars
If there is an accident and you get a damage to your car during your visit to the park, you must contact the park staff so that a damage report can be made before you leave the park. Subsequent claims in relation to damages that have not been reported to park staff during the visit cannot be claimed.
Dogs
Dogs are welcome at GIVSKUD ZOO - ZOOTOPIA, provided that they are kept on a leash at all times. However, dogs are NOT allowed on the Safari Bus, in the lion enclosure, the penguin enclosure or in those animal enclosures where visitors come into direct contact with the animals (e.g. the Barbary macaques and the lemurs). There is a dog-sitting service adjacent to the entrance to the lion enclosure.
Electric cars
You will find charging stations for your electric car immediately before the entrance to GIVSKUD ZOO. The charging stations are operated by E.ON - read more about E.ON here.
Emergencies/Acute illness
In the event of acute illness or emergency, contact the zoo staff IMMEDIATELY. All our staff are in radio contact with a qualified paramedic. The zoo has emergency medical equipment, including a defibrillator. To raise the alarm, call (+45) 75 73 02 22 or (+45) 21 65 28 47.
If you call the emergency services directly, make sure that you also contact the zoo staff. We will guide the emergency services vehicle through the park so that you get help as quickly as possible.
Hidden disabilities sunflower
It can be stressful for people with invisible disabilities such as autism, Alzheimer's, brain damage or ADHD to visit tourist attractions. And it is also not always that the outside world can see it if a person has an invisible disability or a diagnosis that makes the person need extra support. That's why GIVSKUD ZOO - ZOOTOPIA is part of the Sunflower program. This means that the park's guests with special needs can be given a sunflower string, which is an international symbol of invisible disabilities and afflictions. Please ask for it at Ticket Sales.
Lost and found
Have you lost or forgotten something at GIVSKUD ZOO - ZOOTOPIA? Then send an email to the ticket office at billetsalg@givskudzoo.dk and state the following: date of visit, description of the lost/forgotten item, your postal address and a phone number.
Microwave oven
There are facilities for heating baby food and feeding bottles at the Ticket Office, First Stop, Baobab, Safari Shop, Safari Grill, Baby Care Center and Jacobs Spisehus.
Motorcycle
It is not permitted to ride motorcycles etc. in the park.
Photos and video
You are welcome to photograph or video the animals in GIVSKUD ZOO - ZOOTOPIA for private use. It is not allowed to use drones at the park.
Commercial use of photographic and video images from GIVSKUD ZOO - ZOOTOPIA is only permitted with prior permission in writing from the GIVSKUD ZOO - ZOOTOPIAs marketing department. Contact Head of marketing Morten Hechmann Andersen at mha@givskudzoo.dk.
Roof luggage box
You are welvcome to drive around in GIVSKUD ZOO - ZOOTOPIA with a roof luggage box on the car.
RVs
You are welcome to drive your RV through the park.
Smoking
Is a non-smoking attraction. However, limited smoking areas have been set up at car parks P1, P2 and P3.
Vehicle recovery service
If you have a problem with your vehicle, please contact the zoo staff. To call for help when you are on the Safari Tour or inside the lion enclosure, sound your horn – and stay inside the vehicle!
Wagons for kids
Just inside the entrance and at each parking area, P1, P2 and P3, you will find small wagons for free use. Wagons cannot be reserved in advance.
Wheelchair
In the park, we have several wheelchairs available for loan. If you want to borrow a wheelchair during the visit, it is a good idea to order in advance. Send an email to the ticket office and state your name and date of visit. Read more about accessibility in the park for people with disabilities.